Commonly Asked Questions

The Info You’re After

What is your return policy?

All used item sells are final. Unopened supplements may be exchanged for store credit. They must have the original seal undamaged. Benefab products have a 30 day trial period, any returned products will be refunded minus a $30 stocking fee. Exchanges are accepted within the 30 days. 

Do you offer gift cards?

Yes! We are happy to accommodate any amount for a gift card.

What are the payment options?

All major credit cards, Paypal, Venmo, CashApp, and checks. If you need to pay another way, please contact us for more information.

What are the shipping options?

Small items will be shipped USPS 2-3 day priority. Larger items like EPM Super Dewormer, GutX, saddle pads, and saddles will ship UPS ground 3-4 day. Items will ship within 1-2 days of placing the order unless orders are placed close to a holiday.